i-Blason Part II: Booooo!


20130212-165855.jpg

A week or so ago, I wrote a not so glowing review of the i-Blason Power Slider Rechargeable Battery Case for the iPhone 5.

I basically said that it was a piece of crap.

I’ve blasted other brands before and never heard a peep.

So you can imagine my surprise when someone from i-Blason responded.

Not only did they hit me up, but they were genuinely helpful.

Colin, from i-Blason, offered to exchange my case with another.

Based on his assessment of my situation, he surmised that I had a bum motherboard.

After a few back and forth emails, I received my new case.

Kudos to i-Blason for superb customer service.

I promptly switched out my case, hooked it up to my 8 pin connector and was set to go.

With my new case, I felt confident that I would be able to rock all day with a full charge and my backup.

Needless to say, I was perturbed to see my iPhone at 50% less than an hour later.

I hadn’t thought I had used the phone to that extent.

In fact, I was confident I hadn’t used it at all.

But hey, I had my new handy dandy charging case, so no worries.

At 10% battery, I turned on the i-Blason case hoping to get right.

But nooooooooo!

Once again, I was sorely disappointed.

Before I had anything close to a full charge, there was no more juice.

And the case was hot.

I couldn’t accept that this replacement case was worse than the original.

So I gave it another shot.

Charged my phone (separately).

Charged my case (separately).

Plopped my fully charged phone into my fully charged case.

An hour later, I’ve got a hot case in my pocket.

Why is this stupid thing hot?

Why is my battery on my phone at 50%?

Is this stupid case draining my battery?

I promptly decoupled my precious iPhone from this obviously defective piece of crap.

I turned to the interweb to see if I was alone.

Alas, I was not.

Review after review on sites like Amazon gave the i-Blason poor marks.

Wish I read them sooner.

At this juncture, I can only say, unequivocally, that the i-Blason iPhone 5 charger case is not to be trusted.

If you’re in the market, avoid these overpriced i-Blason products like the plague.

Advertisements

2 Comments

Filed under iPhone, opinion, technology

2 responses to “i-Blason Part II: Booooo!

  1. So the conclusion is good customer support and poor products? hmm, I’ll keep this in mind. Perhaps if they get better products, it could be worthwhile for them.

    Like

    • Exactly. At least in my situation. I’ve read a number of posts from folks who weren’t too happy with their customer service either. So for them it was poor product and poor customer service.

      Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s