7 responses to “NEVER SEND AN EMAIL IN ALL CAPS. Email etiquette for Dummies.

  1. Hi all, Thanks for the clarification…
    This is an email from an Italian supplier from their employee, to date I have spent 800,000 dollars with this company this is only one email in a long list- all in caps…would you still be doing business with them……?

    “DID YOU READ MY MAIL?

    I NEVER ASKED YOU APPLIACENS FOR NEAL BUT FOR THE NEW ORDER YOU SENT THAT DOES NOT HAVE APPLIANCES INCLUDED IT IS MILVA KITCHEN”

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    • I probably wouldn’t be put off by the use of all caps alone. If the service sucked and/or fell below the applicable standard I should expect for the amount of money I spent, then perhaps. Have you ever said anything about how inappropriate it is to send business correspondence in all caps? That would be my first step.

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  2. Hi Stephen!
    One time I got an email from a relative and I thought they were seriously angry at me until the very end where I realized it was a christmas card.
    Keep up the posts and I will check out each and every one of them.
    -Icy

    Like

  3. Donna Cordova

    I like the post. Also I may add the saying “Think before you write, read before you send” e-mail.

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  4. bugs181

    Love this blog post. This can be extended into other technological aspects like texting, blog posts/comments, and just every day conversation. Seriously people, think before you act or say.

    Like

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