Tag Archives: LBS

Enough with the Acronyms! Plain English please.

Enough with the jargon. Plain English please!

The other day while giving a presentation, the client asked, “what does RAID mean?

We had been talking about servers, storage and protocols for preserving and backing up data – not roach spray.

And RAID had been introduced because it would continue to function even if one of the drives were damaged or inoperable.

Eventually, we explained that RAID was an acronym, which stood for “redundant array of independent disks.”

It’s a form of storage technology that combines several drives into a single unit, making it robust and reliable (and relatively inexpensive as servers go).

Reflecting on that meeting, I was struck by the frequency with which we tech types use acronyms as if they were common parlance.

The reality is that there is so much alphabet soup out there, that it’s difficult for techies to keep up, much less lay folk.

So today’s class will focus on defining some of these acronyms, and building your technical lexicon.

I’m sure you’re familiar with SMS (short messaging service), MMS (multimedia messaging service), DRM (digital rights management), CPM (cost per thousand impressions), yada yada.

Here are four terms you may not know, but should.

LBSlocation based services.

Tech speak: LBS is an information or entertainment service, accessible with mobile devices through a mobile network which uses information on the geographical position of the device. We are the Borg. You will be assimilated.

The Borg can use LBS to find you.

Plain English: LBS is a system which lets you send and receive information from your mobile phone, based on where you happen to be at the moment. Common uses of LBS include finding the nearest ATM machine (BoA), tracking a package (Fedex) or locating a specific destination (Google Maps).

NFCnear field communication.

Tech speak: NFC is a set of standards for smartphones and similar devices to establish radio communication with each other by touching them together or bringing them into close proximity.

Plain English: NFC is technology that makes life easier and more convenient for people by allow them to make transactions, exchange digital content, and connect to electronic devices with a touch. Common uses of NFC include opening a car with your phone (ZipCar) or exchanging contact information (Bump).

APIapplication programming interface.

Tech speak: API is a source code-based specification intended to be used as an interface by software components to communicate with each other.

Plain English: An API is a way of putting data into and getting data out of a system, without having to manually type that data in yourself. APIs are simple tools developers create to help other developers make the most effective and efficient use of their code. Many mobile apps out today employ APIs which let you register or log in using your Facebook or Twitter credentials.

GUIgraphical user interface.

Tech speak: GUI is a type of user interface that allows users to interact with electronic devices with images rather than text commands.

Plain English: A GUI makes it easier for people to learn, use and implement, through the use of icons, graphics, and menus. Think Apple.

So the next time you hear a techie waxing eloquently in technical jargon, you no longer have to nod your head knowingly (while totally ignorant to what’s actually being said).

You can jump in that convo and throw a few around your damn self!

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Filed under digital advocacy, opinion, technology

Social media is a fad. Really?

If I had a dollar for every time I’ve heard a marketing professional tell me that social media is nothing more than a passing fancy, I’d have my coveted iPad by now.

It boggles my mind that anyone in their right mind can form their lips to say social media is a ‘fad’ when Facebook has over 500 million people using it, and is the largest social media network in the world.

When you add the over 75 million Twitter users, 50 million YouTube users, 40 million Flickr users, and countless tens of million users of the various and sundry other social media platforms out there, calling social media a ‘fad’ is just plain ridiculous.

You can imagine my shock to hear someone from Ogilvy say that they’ve never used Twitter.

I nearly smacked them!

How the f*ck are you getting paid all that dough..or rather, how are you getting your clients to pay all that dough, and you’ve never used Twitter?

How can you advise someone on the merits or pitfalls of using a particular social media platform, when you’re totally unfamiliar with that platform?

Of course, I’m being naive, and most likely an agency like Ogilvy has a cadre of Twitter-o-philes locked away in a basement, fed Twinkies and weed to Tweet like micro-blogging fiends.

So individual ignorance of social media aside, they’ve got their bases covered.

But that’s not the issue.

Any agency that’s so on the cutting egde or any marketing professional worth their spit, should be conversant in (or at least knowledgeable of) the social media tools that their clients can add to their marketing mix.

It’s not like Facebook, Twitter or YouTube just showed up on the scene.

Most of the major players have been around for at least five years.

So if a fad is fleeting, and without permanence, shouldn’t social media really be considered a trend, having withstood the test of time?

And if it’s a trend, shouldn’t it be something they stay up on?

Next thing you know, they’ll be advising their clients to use Fourspring (a current fad among teens) for a LBS-based promotion instead of Foursquare!

I’m just saying.

Nobody is paying me big bucks for my opinion.

And perhaps my panties are in a bunch because I’ve got more social media moxie than many of these so-called marketers I’ve been running into recently.

But I can’t help but be a little flummoxed by the ramifications of it all.

Translation: One of the large advertising agencies should hire me immediately for my brilliance or risk fanning the flames of my simmering ire.

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Filed under opinion, rant, Smack talking