Tag Archives: Verizon wireless

Sorry Verizon Wireless. But you suck.

no verizon

As a long time AT&T subscriber, I’ve had mixed feelings about my cellular and data service.

Some times, I could browse the Internet on my iPad or iPhone at blazing speeds.

At other times, content would load at a snail’s pace.

And some times, not at all.

Occasionally, calls would drop, if they even connected in the first place.

Being in the Northeast, I took it for granted that getting a strong cellular signal was a challenge with all the tall buildings jamming the airwaves.

I also accepted the fact that AT&T didn’t have the largest cellular or data network, and that was okay.

For the most part, in the connected world in which we live, I was usually able to jump on wifi and took signal or connection shortcomings in stride.

In the back of my mind though, I wanted something better.

Folks with Verizon service always seemed to be the ones whose phones always seemed to work regardless of circumstances or surroundings.

If I lost my signal on the train or in a tunnel, Verizon customers were still yapping, texting or surfing away.

I would watch those Verizon Wireless commercials with a certain degree of envy.

From the “can you hear me now” featuring the bespectacled geek to the coverage map comparisons, I marveled at how good Verizon customers had it.

I wondered what it must be like to always get a signal and be able to surf the internet regardless of a wifi connection.

So it was with unbridled glee that I received the news that my company was switching from AT&T to Verizon and getting us all iPhone 6s to boot!

You can imagine my excitement when I powered up my 6 Plus for the first time.

Man was it fast!

I was browsing and calling, texting and apping away!

The world was my oyster and Verizon’s blazing fast network, my playground.

At least so I thought.

You see, I had been using the 6 Plus in the office, where I was rocking wifi.

However, when I hit the mean streets of NYC…

Let’s just say, I’m calling bullshit.

Verizon sucks.

Full stop.

Their connection may be robust in West Jablip, but here in the city, their shit is fugazee.

Things that I thought would be a cakewalk for the company with the largest cellular network in North America, ended up being serious challenges.

I dare say Verizon was actually worse than AT&T.

To add insult to injury, things that I could formerly do with my iPhone on AT&T, I couldn’t with my Verizon device.

For example, before Verizon, I could talk, surf the internet, check my emails and text all at the same time.

Not literally all at the same time, but with certain things running in the background, while I worked on other things…

You know what I mean!

But today, if I’m not on wifi, there’s no multitasking.

Anything that requires a cellular signal to complete is blocked until I get off the phone.

C’mon Verizon!

What kind of shit is that?

I’m so pissed that I forsook (the past tense of forsake – get with the program people) AT&T and coveted another carrier.

How could I have been sooooo wrong?

Verizon can kick rocks for all I care.

I want my AT&T back!

How about you? Are you suffering from regret after switching from one carrier to another? I’d love to hear about your experience, so please share in the comments!

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Filed under iPhone, mobile

Google Wallet makes mobile payments a reality.

Years ago, when I was working in mobile marketing, mobile payments were all the rage.

Brands were just starting to experiment with SMS, and premium SMS messaging offered content creators an opportunity to monetize their mobile campaigns.

If someone with a text-messaging enabled mobile device saw your call to action, “Text WAYNE to 12345 to get Lil’ Wayne’s newest single!”), they could type in the keyword, send it to a short code and Voila! they were listening to Weezy right from their mobile phone.

Of course, it didn’t always work that smoothly or all the time.

If you had Verizon phone, for example, which restricted hyperlinks, good luck trying to click through to the URL provided on the link you received.

Or if you hit your monthly messaging limit, you wouldn’t be able to send or receive text messages at all.

And at the time, mobile payments were restricted to paying for premium mobile content on your wireless carrier bill.

In order to complete a purchase, there was a double opt-in process, where the user had to validate that they wanted the content and understood the costs and conditions associated with the offer.

Typically, taking advantage of these premium offers involved giving your wireless carrier AND the aggregator AND (in some instances) the content platform provider a portion of the fees associated with that purchase.

Subscription chat lines and information services, like KGBKGB, sprung up to tap into users’ voracious appetite for texting.

You couldn’t buy tangible things with your mobile device.

Outside of wallpapers, ringtones and music downloads, mobile content was the only thing you could really purchase.

Today, that’s no longer the case.

Smartphones, mobile web sites, and mobile apps let you use your mobile phone to purchase virtually anything.

You’re no longer tethered to your wireless carrier if you want buy something.

iTunes and the proliferation of copycat app stores mean that you can cop plenty of compelling content right to your device.

And not have AT&T or Verizon Wireless mucking about in the transaction.

But there’s a different mobile payments space growing and maturing.

We’ve seen early glimpses of that with PayPal.

Apps like Square that have turned your mobile phone into a payment processing center.

In Europe and Asia, paying using your mobile device is commonplace.

But here in the states, the growth of mobile payments has advanced at a snail’s pace.

Until now.

Google Wallet is a mobile payment system that allows its users to store their debit cards, credit cards, loyalty cards, and gift cards on their mobile phones.

Using near-field communication (NFC), Google Wallet lets users make secure payments by simply tapping their phone on any PayPass-enabled terminal at checkout.

Although Google Wallet launched in 2011, it was only this August, that they set up expanded support to all major credit and debit cards including Visa, MasterCard, American Express, and Discover.

What does it all mean?

Well for one, you’re no longer reduced to making mobile payments solely with PayPal.

More importantly, the tedious process of entering your payment information, name, address, credit card number, expiration date, security code, etc., is as simple as providing your username and password.

This is a real boon for online retailers, who see the majority of their drop offs occurring at checkout.

The best thing about Google Wallet, unlike PayPal (the carriers) and virtually any other merchant processing system, is that they don’t charge processing fees.

No fees?

That’s awesome!

Mind you, I’m not a Google person myself.

Google Wallet doesn’t work on iOS devices.

So unless there’s an app in the works, hundreds of millions of Apple users will be in the dark.

But big up to all you Android users, who have the ability to truly experience what the mobile revolution is shaping up to be…

At least as it relates to mobile payments.

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Filed under apps, digital advocacy, mobile, technology